Frequently Asked Questions

li788 Full Q&A

Questions about deposits, withdrawals, technical issues, and responsible gaming are answered clearly on this page.

This FAQ page has been put together to help players better understand the li788 platform. How to play on mobile, how to deposit with KBZPay, how long withdrawals take, how to manage responsible gaming — these topics are answered here in the form of questions players commonly ask. If your question is not listed here, email [email protected] or use the 24/7 live chat anytime.

Technical Issues

Yes. You can access the li788 platform directly on your mobile phone using modern browsers like Chrome, Safari, or Firefox. No app download needed — just open the website and start playing right away. The layout adjusts to your screen size, so it's easy to play on any phone.

Android and iOS phones, Windows and macOS computers, tablets like the iPad, and any device with a modern browser all work well on li788. If you're using an older operating system, try updating your browser to the latest version first.

Clear your browser cache and cookies, then reload the page. In Chrome, go to Settings → Privacy and Security → Clear browsing data. Also make sure you have a stable WiFi connection. If the problem continues after clearing the cache, contact us at [email protected] — we're available 24/7.

If your connection drops, li788's servers save your last game state. Just reopen your browser, log back in, and your game progress and remaining balance will be intact. If you notice any issue with your balance, our 24/7 live chat can help right away.

How to Deposit

To deposit with KBZPay, log in to your li788 account, go to the Deposit menu, and select KBZPay. Enter the payment details shown into your KBZPay app and complete the transfer. The minimum deposit is 3,000 Ks with no upper limit. Your balance will be credited instantly after the deposit.

You can deposit using KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. All the most widely used payment methods in Myanmar are supported, making it easy and flexible for players. If one method has an issue, you can use any of the others to continue.

Yes, you can deposit into li788 using Wave Money. Select Wave Money from the Deposit menu and follow the instructions shown. Complete the transfer in your Wave Money app and keep note of the transaction reference. If you have any questions about the amount, our 24/7 live chat can help.

The minimum deposit is 3,000 Ks for all payment methods — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. Starting from that amount, you can deposit as much as you like with no upper limit.

Self-Exclusion

li788 is only open to players aged 21+. Anyone under 21 cannot create an account or play. We follow responsible gambling practices and strictly enforce this requirement.

If you are looking for help due to a gambling problem, you can reach out to international problem gambling health services. You can also read about the support measures available on li788's Responsible Gaming page. We are also here to help anytime via 24/7 live chat.

If you'd like to request a cooling-off period or self-exclusion, email us at [email protected] or contact us through 24/7 live chat. We respect your decision and will act on it immediately. Your account will only be reopened after the chosen period has ended.

Yes. Contact us via 24/7 live chat or at [email protected] to request a personal deposit limit. li788 supports players in keeping their gambling healthy. If you want to know more about the limits we can set, just ask our support team.

Continuing to play when you cannot afford to lose, chasing losses to win back money, feeling trapped by gambling, and relationships breaking down because of it — these are signs of problem gambling. If you feel this way, read the Responsible Gaming page and seek help.

How to Withdraw

For all payment methods, the minimum withdrawal amount is 20,000 Ks. Withdrawals below this amount are not allowed, so check your account balance before making a request. Only request once you have enough.

Yes, you can. However, you must meet the wagering requirement before withdrawing bonus funds. If you received the welcome bonus (150% first-deposit bonus up to 500,000 Ks), you need to wager the bonus amount × 15 before withdrawing. For example — if your bonus is 30,000 Ks, you must wager 30,000 Ks × 15 = 450,000 Ks before you can withdraw.

Yes. li788's withdrawal service is available 7 days a week, including public holidays, at any time. Processing normally takes 15 minutes to 2 hours, based on MMT time.

After submitting a withdrawal request, it goes through a 'pending' stage. It is normally completed within 15 minutes to 2 hours. If it takes longer, you can ask directly via 24/7 live chat. Note down your Transaction ID and send it to us — we will check it for you promptly.

To protect your security, li788 only processes withdrawals to your own wallet or bank account that matches the payment method registered on your li788 account. We do not process withdrawals to a wallet under a different name. If you have any issues, please contact support.

We're here to help

Whether you can't find an answer here or need further clarification — li788's support team is available 24/7 in Myanmar language via live chat. You can also reach us by emailing [email protected].

Log in to li788